Important Customer Notices

VisioBook and Refreshabraille

Effective immediately, APH will no longer be repairing VisioBooks and Refreshabrailles. The manufacturer has ceased operations and we are unable to acquire the necessary parts for repairs. Please contact Customer Relations at 1-800-223-1839 (press option 5, then option 1) if you have questions about the repair of any unit that is still under warranty.

Building on Patterns

Second Grade

Building on Patterns Second Grade: Unit 3 Worksheets Pack (6-78574-U3)
Building on Patterns Second Grade: Unit 3 Student Kit (6-78570-U3)

This notice applies to products shipped from February 2017 to March 2018.

Some of the copies of the Worksheets for Lessons 13–15 for BOP Second Grade, Unit 3, sold as part of the Worksheets Pack and the BOP Second Grade, Unit 3, Student Kit are not in Unified English Braille (UEB).

Building on Patterns Second Grade: Unit 7 The Binder (6-78574-U7)
Building on Patterns Second Grade: Unit 7 Student Kit (6-78570-U7)

This notice applies to products shipped from February 2017 to March 2018.

Some of the copies of The Binder pages for Lessons 38–39 for BOP Second Grade, Unit 7, sold as part of The Binder and the BOP Second Grade, Unit 7, Student Kit are not formatted correctly. Some of The Binders also do not have a spine label. The spine label should read as follows:

The Binder
Celebrate Books
UEB

We apologize for any inconvenience these issues may cause. Please contact Customer Service (800-223-1839) if you need replacements for these Unit 3 Worksheets, or Unit 7 pages or a spine label for The Binder.

Kindergarten

Building on Patterns Kindergarten Student Textbooks (6-78553-00)
Building on Patterns Kindergarten Student Kit (6-78550-00)

This notice applies to products shipped from November 2016 to November 2017.

Some of the copies of the books in the BOP Kindergarten Student Textbooks sold individually and in the BOP Kindergarten Student Kit are missing some braille dots or have some low dots on some pages.

The titles of these books are: Ready; Go; We; People Can; For a Ride; For Me; and Katie and Zack.

We apologize for any inconvenience these issues may cause. Please contact Customer Service (800-223-1839) if you need a replacement for any of the student textbooks.

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