APH Products

Shipping Methods: U.S. Customers

Most items ordered by or for people who are visually impaired will be shipped Free Matter for the Blind, unless otherwise requested.

To have items shipped other than Free Matter, write or call APH before placing an order. Tell us the items you wish to order and the type of shipment preferred. APH will then give you the cost of shipment. The shipment cost must be sent along with the purchase price of the items when you mail in the order. Also write on your order the type of shipment you prefer. Shipment choices other than Free Matter within the U.S. include:

U.S. Postal Service® Priority Mail: Two-to-three day delivery to any address (including P.O. boxes). No additional charge for Saturday delivery. No Sunday or holiday delivery.
U.S. Postal Service® Express Mail: Guaranteed next day delivery to most addresses (including P.O. boxes), seven days a week, 365 days a year. No additional charge for weekend or holiday delivery.
United Parcel Service® (UPS) Ground: Four-to-seven day delivery to street addresses only (no P.O. boxes). No weekend or holiday delivery.
UPS 3-Day: Guaranteed three day delivery to street addresses only (no P.O. boxes). No Saturday, Sunday, or holiday delivery.
UPS 2-Day: Guaranteed two day delivery to street addresses only (no P.O. boxes). No Saturday, Sunday, or holiday delivery.
UPS Overnight: Guaranteed next day delivery to street addresses only (no P.O. boxes). Additional charges for Saturday delivery. No Sunday or holiday delivery.

Note: Normal APH order processing time is usually 2-4 days before a product is actually shipped.

Shipping Methods: International Customers

Certain items ordered by or for visually impaired people can be shipped to most overseas destinations via Free Matter for the Blind (surface mail). These include books, paper, and slates/styluses. The shipping charges for all other APH items must be paid by the customer. We recommend shipment by air mail, as surface mail is slow. All export and/or import duties, brokerage fees, etc., are paid by the customer. Please check with your customs broker to make arrangements in advance.

Shipment Insurance: International Customers

If we ship products which are greater than $15 in value overseas by Free Matter for the Blind, we will automatically insure the shipment at the customer's expense. The charge for this insurance will be listed on the pro forma invoice.