APH Career Opportunity: Digital Textbook File Developer
Under the supervision of the Director of the Accessible Tests, Textbooks and Braille Improvement, this position will work closely with several departments within APH to create a new collection of braille ready files for transcribing print into braille for customers throughout the United States. This position will also work directly with customers who use the BrailleBlaster software on a casual basis to answer questions, collect data on software users, and provide support to the Accessible Textbook Department with electronic file collection, distribution and maintenance.
Major Duties and Responsibilities
- Using BrailleBlaster braille Translation Software, create braille ready files for braille transcribers from NIMAS files.
- Upload braille ready files to the APH File Repository and answer questions to customers who download these files.
- Works with a team to develop and maintain related databases and reports in TMM Software.
- Downloads all NIMAS files for braille and large print textbook production and transfers them to the appropriate outsource.
- Scans textbooks when necessary for braille and large print textbook pre-production.
- Serves as a contact for casual users of BrailleBlaster software to answer questions and enter comments into the tracking software. Test BrailleBlaster features for the casual user as needed.
- Serves as the clearinghouse for final quality review of all braille ready files, to ensure that textbooks are complete and meet guidelines for braille translation and accessibility.
Education, Training, and Experience Requirements
- Degree in Communications, Library Science or related field preferred, or 5-8 years’ experience in data management, customer service, or software testing.
- Experience in advanced Microsoft Word, with strong keyboarding skills and text manipulation. Working knowledge of Microsoft Excel, braille translation software, and other data management software programs.
- Strong phone and customer service skills for working with outside transcribers, teachers, and parents.
- Ability to work with a team, as well as independently.
The American Printing House for the Blind (APH) is a DRUG FREE WORKPLACE. An offer of employment is conditioned upon successfully passing a drug screening test and background check.
All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, place of birth, religion, sex, sexual orientation, gender identity, age, disability or protected veteran status.EOE/Minorities/Females/Vet/Disability Employer.