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Privacy Policy

The American Printing House for the Blind promotes independence of people who are blind and visually impaired by providing specialized materials, products, and services needed for education and life.

We are committed to respecting and protecting the privacy of our customers and users. This Privacy Policy explains what information about you that we collect from our services and how we may maintain or share the information.

Personal Information

We collect personal information from visitors to our website when you voluntarily provide it. We maintain the information to perform the internal operations of our website or services such as e-commerce, online product support programs, and communication transactions.

Occasionally we share personal information with our vendors or third parties when needed to carry out your requests. We do not use or disclose the information for purposes other than the intended purpose.

As part of research projects, we conduct various online surveys, often using third-party forms. Providing information by participating in our surveys is voluntary.

APH website uses a web traffic analytics service offered by Google. When you visit our website, the software automatically collects information such as the IP address of the websites from which you visited our website, the browser name and language you are using, and the URL of the webpages accessed by you. We use these automatically collected data for analytics to improve our services and systems only.

Our GPS mobile apps come equipped with onboard maps and do not require a Wi-Fi or cellular data connection. If you choose to use those apps on a network or use the online version of the apps, however, they are supported by third-party services. By using our GPS apps, you are bound by the terms of service and privacy policies of Google, Apple, and Foursquare. APH does not access or track your information stored on your mobile devices. Nor does APH collect your private data transmitted when you use the apps on a network connected to the Internet.

Some of our online apps have a user feedback feature. If you click a “Report Error” button, for example, we will collect and store on our server the error stack trace, the version number of the app, a generated unique ID that is saved to your user setting, and your IP address. We use the data to process your report and provide technical support only.

We take reasonable measures to protect our website and to safeguard the security of your information that we process and maintain.

Cookies Used by APH Website

Cookies are small files that a website sends to visitors’ computers that remember information such as a signed-in state and items added to a shopping cart. We use cookies for users who have created an APH shopping account.

To operate online shopping activities effectively, APH’s shopping sites use session cookies. If you have signed in to your shopping account, these session cookies are cleared when you sign out. Our shopping sites use persistent cookies to support your shopping activities across different user sessions. If you have created your shopping account, then your name, contact information, and purchase activities can be tracked. We use credit card information provided by you only for your purchasing transactions. We utilize appropriate technical and organizational security measures to protect your credit card information.

APH does not use cookies on other sites. However, some of our online apps use cookies to keep your place in the lesson sequence so you can resume from the last lesson you took.

Disclaimer for External Links

APH is not responsible for the content of non-APH websites linked from our website or from our social media.

Children’s Privacy Policy

Our online and mobile applications are developed to provide educational aids for general audiences who have visual impairments, including children. We understand the importance of protecting children’s privacy in an online environment, and we comply with the Children’s Online Privacy Protection Act (COPPA).

Some of our training apps have a login. The apps do not ask for personal information other than the student’s username and password. Whether stored locally on a device or remotely on our online servers, any personally identifiable data associated with the login is used only to support the internal operations of the lesson activities such as monitoring students’ progress. APH does not use or share any information stored on users’ devices or our online servers.

Our apps are often used by students on school mobile devices. It is the school or the teacher who is responsible for ensuring children’s privacy, confidentiality and security of personal information in regard to COPPA. If our software installed on a PC is used in a classroom or training environment, please make sure to remove the student(s) information at semester’s end.

We offer various online assessment and instructional support programs to teachers for students with visual impairments and school-centered vision care practitioners. Often these services are password protected to keep the confidentiality and security of student information recorded by the teachers. When applicable, schools should oversee any student education records subject to the privacy protections of the Family Educational Rights and Privacy Act (FERPA).

APH does not knowingly collect information from children through our online services. However, if we are aware that a child under the age of 13 has emailed us a specific request, we will delete the child’s online contact information after the request is responded.

Email Subscription Lists

If you subscribe to the APH News newsletter email notification or to a product-support email list, we retain your email address. For some of our product-support email lists, we may use third-party services. APH will use your email address only for the intended purpose. At your request, we will remove your email address immediately.

Mailing Lists for Magazines, Free Books, and Catalogs

APH offers accessible magazines and free children’s print/braille books to eligible readers who are visually impaired. If you subscribe to our magazine or book-distribution services or request that we mail you a catalog or other promotional materials, APH will store your mailing address for future mailings. In order to help defray annual cost for each magazine, APH may occasionally email eligible magazine subscribers to ask for donations. We do not lend or sell your subscription mailing address to other organizations. At your request, we will remove your contact information from our mailing lists immediately.


Read our detailed privacy policy for our donors.

Updates to this Privacy Policy

This Privacy Policy has been updated on June 28, 2017. We may update this Privacy Policy as needed to reflect our expanded products and services.

Questions and Comments regarding APH Privacy Policy

If you have any questions about our privacy policy, please contact us. We also appreciate comments from parents of children under the age of 13 regarding our online services and personal information. Email us at email hidden; JavaScript is required or write to us at:

American Printing House for the Blind
ATTN: Communications
1839 Frankfort Avenue
Louisville, KY 40206
1-800-223-1839 (phone)
502-899-2284 (fax)