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APH Hours

Business hours are Monday–Friday 8:00 am–4:30 pm Eastern US

Customer Service hours are Monday–Friday 8:00 am–8:00 pm Eastern US

Our re-imagined museum, The Dot Experience, is scheduled to open in 2026. We can’t wait to open our doors and welcome guests but until then make sure to join us at our Connect the Dots events and follow The Dot Experience on Facebook and X for updates on the museum.


1839 Frankfort Avenue
Louisville, Kentucky
United States

Phone and Fax

Phone: 502-895-2405
Toll free and customer support:
800-223-1839 (US and Canada)
Fax: 502-899-2284

Product Support

For questions about our existing and legacy products, please go to our Customer Service page

Media Inquiries

For our friends from the media, we have a newsroom where you can find information about APH.

Try our FAQ

We may already have the answers to your questions. Check out our FAQ.

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