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Due to COVID-19, our Museum and Factory Tours have been temporarily suspended.  Due to delivery delays with the USPS, please allow 6 – 8 weeks for delivery on items shipped via Free Matter for the Blind and 3 – 4 weeks for items sent via Priority Mail. If you have any questions, please contact cs@aph.org or call 1-800-223-1839.

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Web Accessibility

The American Printing House is committed to diversity, inclusion and accessibility in everything we do. These core values are fundamental to the way we work and come through in the experiences we design for people – both in our products and on the web.

With this in mind, we are continuously taking steps to improve APH.org and ensure it complies with the best practices and standards defined by Section 508 of the U.S. Rehabilitation Act and the Web Content Accessibility Guidelines of the World Wide Web Consortium.

Our website is monitored and tested frequently by internal and third-party accessibility consultants and tools. These tools and teams of talented people help us identify usability issues and discover new solutions to further improve the accessibility of our site.

We support all modern browsers and operating systems that are supported by their respective parent companies and take a best effort approach to supporting older technologies such as browsers that are no longer supported by their vendor. We encourage everyone to update to the latest software so that they can take advantage of the security it provides and the modern accessibility features that older technology cannot support.

We understand that not everyone has access to the latest hardware and software and so we offer assistance by phone and email for anyone who may experience difficulty and we welcome feedback to assess issues and help make the experience better.

Contact customer service by phone at 800-223-1839 (U.S. and Canada) or via email at cs@aph.org. Hours are Monday through Friday 8:00am to 8:00pm Eastern Standard Time.

Our Current Accessibility Features

  • Alternative text detail for appropriate images and other non-text elements.
  • Structural markup to indicate headings and lists to aid in page comprehension.
  • Association of forms with labels. We are working to increase the accessibility of our forms. There are known issues at this time.
  • Destination links inform screen readers that the page will open a new tab or window. We are working to add this functionality to external links and will have this in place in 2020.
  • Association of all data cells in a data table with their headers.
  • JavaScript and style sheets to enhance the appearance and functionality of the site. If these technologies are not available, alternative content is provided where necessary to ensure a usable experience.

Further accessibility efforts are underway. As we continue to improve our website, we will reflect any changes here within our accessibility statement. That way you’ll know about the progress we’re making.

Additionally, The American Printing House ensures third-party content providers are aware of our web accessibility policy and we will favor providers based on their conformance to this policy. Please report any accessibility concerns to cs@aph.org.

By using this website you agree to inform APH of any accessibility issues or concerns that you may experience during your visit by contacting our customer service team directly at 1-800-223-1839 or cs@aph.org.